As all items are customized and made to order, all sales are final and no refunds will be issued.
All items that are custom made will have a shipping time of between 3-6 weeks unless otherwise noted.
Stationer/Calligrapher reserves the right to collect any and all monies owed from Client by whatever means Stationer/Calligrapher deems necessary. Client shall pay for any costs Stationer/Calligrapher incurs to collect such costs, including reasonable attorney’s fees and collection agency costs.
Unless purchased by the Client, the Stationer/Calligrapher owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by the Stationer/Calligrapher who creates the materials and may be used by the Client in the reasonable course of fulfilling this Agreement going forward. Client may ship, display and enjoy the work(s) Stationer creates for Client but Client may not under any circumstances alter or sell all or part of these work(s). For example, Client may not hire Stationer to create wedding invitation suites and use any of the artwork on the suites on additional artwork or stationery, such as menus, sandwich boards, guest charts or other work(s). If Stationer/Calligrapher work is misappropriated, Client understands and accepts that Client will be invoiced for these additional work(s).
Any and all trademarks, whether registered or unregistered, remain the property of the contributing Party.
Permitted Uses of Material(s)
Stationer/Calligrapher grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only so long as Client provides attribution where reasonably allowed. In no event is Client allowed to share Stationer/Calligrapher pricing or internal materials with any third party without Stationer’s express prior written permission.
Relationship of the Parties
Stationer/Calligrapher has the sole right to control and direct the means, manner and method by which the services in this Agreement are performed. Stationer/Calligrapher has the right to hire assistants, subcontractors or employees to provide Client with its Services. Stationer/Calligrapher is individually and separately responsible for its own business operation and expenses, including securing or paying any licensing fees, taxes (including FICA), registrations or permits.
Client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Agreement or Services provided in this Agreement are not to exceed the Total Cost of Services provided by Stationer/Calligrapher.
Client agrees to indemnify and hold harmless Stationer/Calligrapher, its related companies, parties, affiliates, agents, independent contractors, assigns, directors, employees and officers from any and all claims, causes of action, damages or other losses arising out of, or related to, the Services provided in this Agreement. Stationer/Calligrapher is not responsible for any damages or loss as a result of transportation and/or shipping of the Client’s stationery.
Client has spent a satisfactory amount of time reviewing Stationer/Calligrapher's work or past client reviews and has a reasonable expectation that Stationer/Calligrapher's Services will produce a reasonably similar outcome and result for Client. Stationer/Calligrapher will use reasonable efforts to ensure Client’s services are carried out in a style and manner consistent with Stationer/Calligrapher's current portfolio and services, and Stationer/Calligrapher will try to incorporate any suggestions Client makes. However, Client understands and agrees that:
Every client and final delivery is different, with different tastes, budgets, and needs;
Stationery Design/Calligraphy is a subjective service and Stationer/Calligrapher is a provider with a unique vision, with an ever-evolving style and technique;
Stationer/Calligrapher will use its personal judgment to create favorable results for Client, which may not include strict adherence to Client’s suggestions;
Dissatisfaction with Stationer/Calligrapher's independent judgment or individual management style are not valid reasons for termination of this Agreement or request of any monies returned
Client has spent a satisfactory amount of time reviewing Vendor’s work and has a reasonable expectation that Vendor will perform the Services in a similar manner and style unless otherwise specified in this Agreement.
The vendor will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Vendor's current portfolio and Vendor will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:
- Every client and wedding is different, with different tastes, budgets, and needs;
- Calligraphy + Design services are often a subjective art and Vendor has a unique vision, with an ever-evolving style and technique;
- Vendor will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions;
- Although Vendor will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Vendor shall have final say regarding the aesthetic judgment and artistic quality of the Services;
- Dissatisfaction with Vendor's aesthetic judgment or artistic ability is not valid reasons for termination of this Agreement or request of any monies returned..
Design + Assembly
Cancellation, Rescheduling and No-Shows
Cancellation Without Cause
Agreement will continue until final Services are delivered by Stationer/Calligrapher and the Client’s balance is paid in full. If Client desires, implicitly or explicitly, to cancel Services for any reason prior to either of these events, it is within Stationer/Calligrapher's discretion to grant a partial or full refund but Stationer/Calligrapher is not obligated to do so. If Stationer/Calligrapher attempts to contact Client three or more times in the period of a month and is not successful in receiving a meaningful response, this is considered an unreasonable delay. Upon cancellation or unreasonable delay, all outstanding fees are immediately due and payable to Stationer/Calligrapher.
Notwithstanding the above, either party may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of either party that materially affects the Services provided in this Agreement, including:
A natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms or infestation); or
War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not); or
Any hazardous situation created outside the control of either party such as a riot, disorder, nuclear leak or explosion, or act or threat of terrorism.
The laws of Illinois govern all matters arising out of or relating to this Agreement, including torts.
If any portion of this Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Agreement remain in full force.